Select a topic:

Choose from one of the topics below to browse other articles

Articles & Information.

Domain Names FAQ

Last updated by Dmitry K. on August 26, 2016 10:25

If you already have a domain name, all you need to do to host this domain with us is to point it to the name servers that we will provide to you. If you don’t have a domain, don’t worry, we will register it for you!

Does Jolt provide domain registration services?

Yes, we do provide domain registration as part of our hosting services. You can register the following TLDs at these competitive prices.

Domain Extension1 Year2 YearsFree with Web Hosting Plans*Free with Reseller Hosting Plans

We also offer 1 free domain with all reseller hosting packages, and all shared packages except for UK Hosting Mini. Jolt registers and manages free domain names on behalf of our clients. A domain name is free as long as a client keeps the hosting account with Jolt.

Can I transfer a domain to you?

Yes, we do accept domain registration transfers, but only for the following domain extensions:

Domain Extension1 Year2 YearsFree with Web Hosting Plans*Free with Reseller Hosting Plans

*Except UK Hosting Mini.

The domain must also meet the following requirements:

  • The domain is more than 60 days old.
  • The domain has “Unlocked” status at the current registrar.
  • The domain is showing customer’s current information for the admin contact in Whois (as that is where the authorization email will be sent to).
  • The domain is not within 7 days of its expiration date.

If you want to transfer a domain to us, please submit a ticket to Domain Registration/Transfer at our Helpdesk or send an email to domains@jolt.co.uk

Can I change main domain name at Jolt?

Yes, you can and we would do it for free.
Just submit a request via our HelpDesk
Main Reseller Domain Name changes could be performed in case private nameservers are NOT used. Otherwise the only option is to recreate the account from scratch.

Can you host all types of domain name extensions?

Yes, we can host any valid domain extension as long as you are able to change its DNS (Domain Name Servers) to the values we send you in your web hosting welcome email.

Who owns the free domain?

Jolt owns the domain but provide it free for your use at no charge, for as long as you use our hosting services. The domain is registered through Namecheap.com, our domain registrar partner. You can have the domain pushed to your own Namecheap.com account for 12 GBP + VAT one-time fee at any time.