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My site is down

Last updated by Oleg C. on December 08, 2016 16:26

Before reporting your website as being down and creating a ticket in our Helpdesk, we highly recommend to check if your site is accessible from different locations. Just visit Kroxy site, type the domain which is not accessible and hit Surf

If your site is visible via KProxy, your IP address may be blocked by your server's firewall.

Just visit our Livechat or submet and provide us with domain name and your external IP address (can be checked here).

In case you IP address is not blocked by the server's firewall, please provide us with the results of the following tests.

If you